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Return Policy

  • Narajana.lv offer returns for most items within 14 days of receipt of delivery. You can use this page to learn about our return policies. Most items sold on Narajana.lv follow our general return policies, but some products have different policies or requirements associated with them.
  • You have the statutory right to cancel your order for any reason within 14 days beginning with the day you receive the item. To exercise your cancellation right please download the refusal form (can be downloaded here). 
  • In order to realize the right to reject the goods, the consumer must be made within 14 days of receipt of goods in writing to provide the online store for refusal form (can be downloaded here). In the form of refusal must specify: name, last name, user, date of purchase, payment method, and the name of the product model, as well as the purchase amount and the reason for the return. The refusal form can be send to info@narajana.lv
  •  Also to reject the goods you can use our online form on our website HERE.
  • We reserve the right to refuse returns or to charge you our fees and expenses if the product isn't received in new, unsued, undamaged or unopened condition.

 

The purpose of these rules is to protect consumers in the purchase, when it is not possible for the consumer to ensure that the purchased product corresponds exactly to customer requirements.


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